Resources

Certifications & Compliance

Click the links below to view/download our certs AS9100 & ISO 9001:2015 » NADCAP » NADCAP SCOPE » ITAR »

Credit Application

By completing a credit application, you will be considered for NET 30 terms. STEP 1: Download or print the JMD Credit Application and fill it out to its entirety. STEP 2: Email or mail the completed form to JMD’s Credit Department. EMAIL: ar -at- jmdindustries -dot- com MAIL: JMD Industries, Inc. ATTN: Credit Department 1 Park Ave. Hudson, NH 03051 Please allow 2-5 business days to process credit application.

Frequently Asked Questions

Q: When should we provide a 2D drawing? A: 2D drawings are needed for the following applications: Masking Laser Marking (original electronic file NOT scanned PDF) Silk-screening (original electronic file NOT scanned PDF) Paint or Powder Multiple Processes Q: When should we provide a 3D file? A: 3D files are needed for the following applications: Hardcoat Anodize

NADCAP – Chemical Processing

What is NADCAP? The National Aerospace & Defense Contractors Accreditaion Program (NADCAP) is an industry managed approach to conformity assessment, formed by technical experts from both the industry and government, to standardize the requirements of quality assurance. The program was designed so that Prime Manufacturers could work together to develop a robust, stringent set of standards that all their suppliers could adhere to, instead of each Prime having to individually audit every supplier.

Quality Policy & Objectives

Quality Policy JMD Industries is committed to providing metal finishing that meets or exceeds our customer’s expectations and requirements. Our ability to achieve customer satisfaction is a direct result of the dedication of all employees and management to continuously improve. Quality Objectives JMD Industries endeavors to achieve: A minimum 95% on-time delivery performance to customer’s promise date A minimum rate of 97% customer product acceptance

Return & Refund Policy

Thank you for choosing JMD Industries, Inc. as your supplier for metal finishing. If you are not entirely satisfied with our services, we’re here to help. Return Instructions Email cs -at- jmdindustries -dot- com to receive an RMA#. In the subject line include: “Request for RMA”. DO NOT RETURN your items without an RMA#. Be sure to include: - Your original PO# - Quantity of discrepant items - Reason for return

Supplier Terms & Conditions

JMD Industries’ quality management system requires our suppliers to comply with certain terms and conditions. If a supplier agrees to accept a purchase order from JMD Industries, you are agreeing to comply with these requirements where applicable. These requirements include: Implement a quality management system i.e. ISO-9001:2015 When required, use customer-designated or approved external providers, including process sources (e.g., special processes) Notify JMD of nonconforming processes, products, or services within 24 hours of discovery and obtain approval for their disposition Prevent the use of counterfeit parts (for description, see 8.

The Perfect P.O.

Example: Should contain: Company name (required) Purchase order number (required) Quantity (required) Part number & Revision (required) Part description (if available) Finish call-out (required) Specification (if available) Material (required) Surface area (if available but required for Hardcoat Anodize) Certification required? Due Date (Accurate) Special notes: Racking instructions Special handling Special packaging Price (if available)